Privacy Policy

OMNI SCALE - Last update: 2026

1. INTRODUCTION

This Privacy Policy describes how OMNI AGENCIA S.A.C., owner of the OMNI SCALE technology platform, collects, uses, stores, protects, and processes personal data from users who access or use its digital services.

OMNI SCALE is a SaaS platform focused on analysis, automation, optimization, and advertising campaign management through artificial intelligence technologies and data processing.

Respect for privacy is a fundamental principle in the design and operation of our services.

2. CONTROLLER IDENTIFICATION

Legal Name: OMNI AGENCIA S.A.C.
RUC: 20612101648
Address: Ca. Rio Chicama 5539, Peru
Email: soporte@omniscale.pe
Platform: OMNI SCALE

OMNI AGENCIA S.A.C. acts as the Data Controller.

3. APPLICABLE LEGAL FRAMEWORK

Personal data processing is carried out under:

  • Peru Personal Data Protection Law No. 29733
  • Regulations of the Personal Data Protection Law
  • GDPR where applicable
  • International information security standards
  • Policies of integrated technology platforms (Meta, Google, etc.)

4. DEFINITIONS

  • User: natural or legal person using OMNI SCALE.
  • Personal Data: information that identifies or can identify a person.
  • Processing: any operation performed on personal data.
  • Platform: OMNI SCALE software and related services.
  • AI Services: automated systems that analyze information and generate recommendations.

5. INFORMATION WE COLLECT

5.1 Information provided by users

  • Full name
  • Email address
  • Business or company name
  • Business type
  • Country or region
  • Onboarding input data
  • Operational preferences

5.2 Authentication information

  • Unique user identifier
  • Credential hash
  • Session tokens
  • Access logs
  • Email verification records

OMNI SCALE does not store plaintext passwords.

5.3 Information from external integrations

  • Ad account IDs
  • Active campaigns
  • Ad sets
  • Creatives
  • Performance metrics
  • Aggregated conversion data
  • Ad account status

Access occurs only through explicit user authorization.

5.4 Technical and operational data

  • IP address
  • Browser type
  • Operating system
  • Screen resolution
  • Session identifiers
  • Activity logs
  • In-app events

5.5 AI-generated information

  • Automated analyses
  • Strategic recommendations
  • Performance forecasts
  • Optimization suggestions

Final decisions always remain under user human control.

6. PURPOSES OF PROCESSING

Service operation

  • Create accounts
  • Enable secure access
  • Manage subscriptions
  • Run platform features

Intelligence and automation

  • Analyze campaigns
  • Generate insights
  • Detect optimization opportunities
  • Automate authorized processes

Security

  • Prevent fraud
  • Detect unauthorized access
  • Protect infrastructure

Continuous improvement

  • Improve system performance
  • Develop new features
  • Analyze aggregated user behavior

Legal compliance

  • Regulatory obligations
  • Valid court orders

7. LEGAL BASIS

  • User consent
  • Contract performance
  • Legitimate interest
  • Legal obligations

8. PRIVACY PRINCIPLES

  • Lawfulness
  • Transparency
  • Data minimization
  • Security
  • Confidentiality
  • Purpose limitation
  • Accountability

9. USE OF ARTIFICIAL INTELLIGENCE

The platform may use automated systems to evaluate, classify, and recommend optimization actions.

  • They do not make legally binding decisions
  • They do not replace human decisions
  • They do not profile sensitive users
  • They operate on functional service data

10. DATA SHARING

OMNI SCALE does not sell personal data.

Data may be shared only with essential providers for operation and security.

11. TECHNOLOGY PROVIDERS

  • Supabase Inc.
  • Vercel Inc.
  • Meta Platforms Inc.
  • Google LLC
  • Cloud and hosting providers

12. INTERNATIONAL TRANSFERS

Data may be processed outside Peru due to the global nature of internet and cloud services.

13. INFORMATION SECURITY

  • SSL/TLS encryption
  • Secure authentication
  • Role-based access control
  • Continuous monitoring
  • Auditable logs
  • Protection against unauthorized access

14. DATA RETENTION

  • While account remains active
  • During service provision
  • Until deletion is requested
  • For legally required periods

15. DATA SUBJECT RIGHTS

You may request access, rectification, deletion, portability, objection, and consent withdrawal.

Contact: soporte@omniscale.pe

16. ACCOUNT AND DATA DELETION

You may request permanent deletion, integration disconnection, and associated data erasure.

17. COOKIES

We use cookies for authentication, dashboard operation, analytics, and security.

18. MINORS

OMNI SCALE is not intended for minors.

19. PRIVACY BY DESIGN

OMNI SCALE applies Privacy by Design and Privacy by Default principles.

20. LIMITATION OF LIABILITY

OMNI SCALE is a technology tool and does not assume responsibility for user business decisions.

21. POLICY CHANGES

We may update this policy due to service evolution, legal changes, or new technologies.

22. CONTACT

OMNI AGENCIA S.A.C.
RUC: 20612101648
Address: Ca. Rio Chicama 5539, Peru
Email: soporte@omniscale.pe